Introduction
Pet Valet ("we" or "us") respects the privacy of our customers and website visitors and is committed to protecting their personal information. This privacy policy describes how we collect, use, and disclose the information we collect in the course of our business.Information We CollectWe may collect information that identifies or can be used to identify an individual, such as name, email address, phone number, or other contact information, when customers use our app or in-person services. We may also collect general information about website visits, including pages viewed, time spent on the website, and the type of device and browser used.We may use cookies or other tracking technologies to collect this general information. Cookies are small text files that a website sends to a user's device, which allow us to recognize the user and improve the user's experience on our website. Users may choose to disable cookies in their browser settings, although doing so may limit the functionality of our website.
How We Use Information
We may use the information we collect for the following purposes:To provide services to our customers, including pet walking, pet sitting, and other pet-related services;To communicate with our customers about their services and to respond to inquiries;To improve our services and user experience;To send marketing communications about our services, with the option to opt-out of future communications at any time;To comply with legal obligations, such as responding to a court order or law enforcement request.We do not sell or rent customer or user information to third parties for marketing purposes.
Information Sharing and Disclosure
We may share customer or user information with third-party service providers who assist us in providing our services, such as payment processing, customer support, and website hosting. We may also share information with government authorities or law enforcement if we are required to do so by law or if we believe in good faith that it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Information Security
We take reasonable measures to protect customer and user information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and other security measures. However, no transmission of information over the internet is entirely secure, and we cannot guarantee the security of customer and user information.
Tools for Interaction
We may offer tools on our website or app, such as chats, to allow users to communicate with our concierges or hire services. Any information provided through these tools will be used solely for the purpose of responding to user inquiries and providing requested services.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove the information and terminate the child's account.
Updates to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will provide notice of material changes to the privacy policy by posting a prominent notice on our website or app or by sending an email to registered users. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.Contact UsIf you have any questions or concerns about our privacy practices, please contact us at admin@petvaletapp.com.
