How We Use Information
We may use the information we collect for the following purposes:To provide services to our customers, including pet walking, pet sitting, and other pet-related services;To communicate with our customers about their services and to respond to inquiries;To improve our services and user experience;To send marketing communications about our services, with the option to opt-out of future communications at any time;To comply with legal obligations, such as responding to a court order or law enforcement request.We do not sell or rent customer or user information to third parties for marketing purposes.
Information Sharing and Disclosure
We may share customer or user information with third-party service providers who assist us in providing our services, such as payment processing, customer support, and website hosting. We may also share information with government authorities or law enforcement if we are required to do so by law or if we believe in good faith that it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We take reasonable measures to protect customer and user information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and other security measures. However, no transmission of information over the internet is entirely secure, and we cannot guarantee the security of customer and user information.
Tools for Interaction
We may offer tools on our website or app, such as chats, to allow users to communicate with our concierges or hire services. Any information provided through these tools will be used solely for the purpose of responding to user inquiries and providing requested services.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove the information and terminate the child's account.